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1. Please complete all fields, then click the Add Items button for each item to be returned.
2. After you've added items to your request, click the Submit Return Request button.

These are the fields to complete when submitting your return request.

• Customer# - This is your customer's Id.
• Qty - This is the quantity for a part# you are returning.
• Mfr/Line - This is the manufacturer code or line code for a part you are returning.
• Part# - This is the part number for a part you are returning.
  
  Important: For a verified part return, please enter an invoice number if known and choose your part from the drop down list. If you don't know the invoice number, please choose a part from the list shown as you are manually typing in the part# field. If you don't choose from the list and manually type the part#, we will try to verify the part was purchased, but you must type the number exactly so we can try to find a match.
  
  
• Return Type - This is where you will choose the reason for your return.
• Your Name - This is your name, so we know who is requesting the return.
• Notes (optional field) - Here you may enter notes for the return request.

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eReturns User Guide: eReturns Users Guide.pdf
eMail Customer Support: support@autologue.com

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